Handing Off the Shift – How to Handle Communications during Shift Changes
Most industries schedule their employees to work rotating shifts, be it an old fashioned 8-on-8-off or a long 12 hours; handing off the shift or changing shifts can be both difficult and time consuming when fatigue and work stress take their toll. How can you make your shift changeover go more smoothly? Read and use the tips in this article to make every shift hand off work like butter.
1) Keep a Trouble Log for Your Shift
Some companies use trouble logs, while others feel that they are unnecessary and a nuisance. A trouble log doesn’t have to be anything formal, just a wire bound notebook with do just fine. To make it work, just write down everything happens on your shift that you find is troublesome, needs repair or is something the other guys should know about. You can staple copies company memos or emails inside for reference. But a trouble log is a great reminder for both you and the next shift.
2) Keep a personal notepad
Okay, your shift super or company doesn’t approve of a public trouble log. That’s fine but part of your job depends on you making sure that the oncoming shift is kept up to date with what is going on, right? So just keep a notebook just for you. Buy a smaller pocket pad and keep a pen handy so you can write down little memory joggers so can be sure you communicate exactly what the oncoming guys need to know.
3) Use voicemail and email as a backup (if you have too)
If you think you will not remember something really important, you can always email or call and leave a voicemail for your boss or the incoming shift super. Most people don’t mind getting a message about work if it is really important. But use common sense with this one, if you know someone hates getting called at home, don’t do it!
These 3 tips should make communicating between shifts go faster and easier. Why not try them out and see.